Assistance Request Form Assistance Requests For faculty assistance with Blackboard or any eLearning tool, please e-mail  BlackboardHelp@uams.edu. For student assistance with Blackboard or related tools, please contact the Help Desk at 501-686-8555. For any other assistance, please complete the Service Request Form below. Assistance Request Form Use this form to request OED services or ask questions. Name * Required First Last Department * RequiredPosition * RequiredFacultyStudentAdministratorOtherPreferred Phone Number * RequiredPreferred Email Address * Required Categories Blackboard Support Course and Workshop Design Educational Research Support eLearning Tool Support Survey or Evaluation Design Teaching and Learning Strategies Teaching Observation by Peers Multimedia Assistance Please briefly describe what you need. * Required